PGST IT department
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Knowledge base
General
FAQ
7
Password Change
Scan folders from Xerox Workflows (Mac)
Resizing Photos (mac)
Add MFA (OpenVPN)
Microsoft Authenticator App
View all 7
Printers
5
Adding Printer (Windows)
Secure Print (Mac)
Canon Copier
Secure Printing (Canon Copiers)
1 - sided printing
RDP
8
Adding RDP to Windows Desktop
Add Server to Microsoft Remote Desktop
Update Saved Remote desktop credentials (mac)
BI360 via RDS-Gateway
Parallels RDP
View all 8
VPN - OpenVPN Viscosity
3
New VPN access
Add OpenVPN Multi-factor Authentication - with Microsoft Authenticator instructions
How to Request VPN Access
File Servers Sharing
9
Accessing folder on the PG-Main-FS file server (mac)
OneDrive (OneDrive Application)
Share file via OneDrive (Outside Network)
Windows Connect to File Server
Sharepoint
View all 9
Freshdesk Support Ticket Websites
Freshdesk Support Ticket Website Guides
3
IT Department Freshdesk Website
HR Department Freshdesk Website
Maintenance Department Freshdesk Website
Port Gamble S'Klallam Tribe Website
PGST Website Guides
2
How to Log into the PGST Website
Sign up for PGST Rave Emergency Alerts & Notifications
Assigned Trainings
Tovuti Guides
1
How to Log into Tovuti to Complete Courses
Microsoft Outlook & Outlook Calendar
Outlook
13
Outlook to iPhone
Outlook Android
Email All Employees Approval Process
Creating Share Link to Document/Folder (internal)
Access another email (delegated access)
View all 13
Outlook Auto Replies
2
Auto Replies in Outlook (mac)
Auto Replies (Windows)
Outlook Calendar
6
Outlook Calendar Sharing
Reserve Rooms
Rooms Shared Calendar
Outlook Mobile add shared calendar
Mac Default Calendar App
View all 6
Outlook Email Signatures
1
Outlook Signature
Outlook Shared Mailboxes
2
Mac Outlook Add Shared Mailbox
Outlook - Add Shared email inbox (iPhone)
Outlook eFax Shared Mailboxes
2
EFax (email to fax)
adding eFax Shared Mail box (MAC)
Microsoft Teams
Microsoft Teams Guides
5
Teams Meeting
Share to Teams PGST-Announcements
Sharing files/documents using Teams (internal only)
Access Teams (web version)
Teams searching for files
Microsoft Forms
Microsoft Forms Guides
1
Forms for surveys
Other PGST Supported Software
Adobe Guides
2
Resizing PDFs using Adobe Acrobat (Win & Mac)
Adobe Request eSignature
Klallam Font & Keyboard Guides
1
Enable Klallam Font (Mac)
Canva Guides
1
Canva for Headstart
PGST Phone System
Polycom Guides
3
User Quick Reference Guide - VVX 400 Model Polycom Phone
Access Voicemail Settings Using Polycom Desk Phone
User Quick Reference Guide - VVX 250 Model Polycom Phone
Vonage Business App Guides
0
NextGen
NextGen PM
3
Multi View How to
837 Claim Setup
PxP Enrollment - PM
NextGen EHR
8
Setting Preferred Templates
Signing Required Documents
How to change Nextgen Password. (not Network password)
Unlocking Patient Encounters
Rayus lab How-to
View all 8
Technology Equipment Purchase Program
Technology Equipment Purchase Programs
1
PGST Employee Computer Purchase Program
Help Desk Software
by Freshdesk