If you need to change your voicemail PIN, you can use the Vonage Business Desktop App, if installed. 


  1. Open the Vonage Business App from your applications
  2. On the bar on the left, click "Settings"
  3. Click on "Voicemail"
  4. Click on "Change Voicemail PIN" and then enter the new number in the "New PIN" Section and then the "Confirm PIN" section. 
  5. Click on the grey "Save" button on the bottom


You can now use this voicemail on your desktop phone.



See also Access Voicemail Settings Using Polycom Desk Phone