PGST IT department

"Take a toner leave a toner"

Lexmark Printers with Pacific Automation Badge

Printers with a POA badge are leased from and managed by Pacific Office Automation. As such all supplies and maintenance should be ran through them. Contacting them is easy.

Either email their supplies department through supplies70@pacificoffice.com or by calling at the number provided on the badge. No matter which step you take, you will need to provide the equipment ID number and what toners are low. Similar processes can be taken to request service on the printer for streaks, lines, or faults with the printer at the email contact Service70@pacificoffice.com.

Lexmark Printers without Pacific Automation Badge 

Printers without a POA sticker are owned outright by the tribe, with toner supplied directly by the IT team. Simply submit a ticket to the IT Department and they will assist with the replacement and disposal of toner.

For IT personnel

Currently toner is organized in the store room by brand, then generation, then color. When toner is checked out of the stock room, be sure to add a note to the ticket with what cartridges were utilized. This allows us to make informed restocking orders. This reduces overstock and also decreases the chances of coming up short on stock. 

Once toner is replaced, stow the spent cartridge in the bag and box of the new cart, and perform the decommissioning and disposal process detailed in Replacing and Disposing of Toner.